Shipping / Returns Policy

Thank you for visiting and shopping at Nail Gaga. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone

Small packages may be sent via Royal Mail Special Delivery and will require a signature when delivered.
Larger orders and orders containing monomer will be sent by Courier.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

*For shipping rates, please visit


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Nail Gaga is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Get Free Shipping on all orders over £100. Please note we do not returns service! Items are dispatched from the Midlands and will arrive in 3-5 working days.

International Shipping Policy

International shipping cost is based on royal mail weight based shipping, for tailored made shipping please

Returns Policy

14 days return policy 

The item / products must be in its original perfectly sealed and resalable condition.

When returning items, make sure they are securely packaged. We cannot refund goods damaged in transit if items are poorly packaged.

Nail Gaga must be notified of your choice to return within 48 hours of receiving the item. No returned goods will be accepted unless we have been pre informed

Please obtain a proof of postage/ receipt for tracking purpose 

Nail Gaga Ltd will not be responsible for any postage costs for non-faulty products.